FAQ

I haven't found a suitable perforated sheet. Can I order a custom-made sheet?

Unfortunately not, because it would be too expensive. But you can buy a smaller perforated sheet (eg 40x30 cm fits almost all ovens) and place it on the existing rack when baking.

Is the wide side pushed into the oven rails like a baking tray, or is this tray placed on the existing rack?

It is pushed into the oven or placed on the rails just like other baking trays. Please check the exact dimensions of the baking tray on offer beforehand. Also compare the dimensions with the original baking tray that was delivered with the oven.
If the oven is wider than the tray, you can of course simply place it on the existing rack.

Can you use a sheet of aluminum with peace of mind? I'm a little scared of aluminum, there are warnings about it everywhere.

Perforated aluminum baking trays are very commonly used in professional bakeries, pastry shops, restaurants, hotels and other institutions. In private households, we also recommend using a silicone mat or baking paper to avoid direct contact with baked products. You can read more about this topic in our blog here .

Why does the baking tray warp during normal use?

Perforated sheets are made of aluminum and have fine perforations, so they can warp slightly when heated. This usually happens when frozen products are baked on the sheets or the baked product is too large. This means that the heat is distributed unevenly, which often leads to the sheets becoming bent. After cooling, however, the sheets return to their normal shape.

Can I use the baking tray for pretzels?

Lye attacks aluminum, so we would not recommend an uncoated tray without baking paper for pretzels. However, you can bake all other recipes with our trays and try a perforated tray with a non-stick coating or a silicone mat for pretzels.

Do I need baking paper or release agent?

To keep the baking tray clean for longer, we recommend using an extra thin Lehrmann silicone mat. Or normal baking paper. Many bakers also use a release agent.

How do I measure my oven correctly to buy the right sheet metal?

When choosing the size, please note that the dimensions for the baking trays are important, not the absolute internal dimensions of the oven. Many ovens have wire racks attached to the edge to guide the baking trays, which reduces the available space.

Please measure between the two guides and not on the oven wall. It is even easier if you can measure a baking tray that already fits. Link

How much does it cost to ship my order?

We deliver your order free of charge within Germany, but there is an additional flat rate charge for shipping abroad. You can find further information about the shipping conditions here .

When does my order arrive?

Unless a different deadline is specified in the offer, your order will be delivered within 2 - 4 days in Germany and within 5 - 7 days for international deliveries after your order.

If you have ordered several items with different delivery times, we will send your order in one shipment unless we have made other arrangements with you. In this case, the delivery time is determined by the item you ordered with the longest delivery time.

Is express delivery possible?

As a standard, we do not offer express delivery. In any case, you can always call us or send us an email to find a shipping option that suits you.

What payment options are available at DeinBackshop?

You can pay conveniently and securely with your credit card, PayPal or Sofortüberweisung. In this case, we receive your payment immediately and can therefore process your order more quickly.

You are also welcome to pay in advance. Please note that we can only start processing your order once we have received your payment. This can take around 2 - 5 working days, depending on your bank.

If you would like to pick up your order from us in Hamburg, we would be delighted to meet you in person. We can arrange a pick-up date with you by phone or email. You can also pay when you pick up the order.

What do I need to consider when paying in advance?

Your order will be shipped as soon as we receive your payment. Depending on your credit institution, this may take 2 - 5 working days.

Please always state your order number as the intended purpose in the transfer.

Our bank details for SEPA transfer:

Saleis GmbH
IBAN: DE49100101238551414999
BIC: QNTODEB2XXX
Please enter your order number as the intended purpose